Shipping Policy

Order Processing:

Orders are typically processed within 1-2 business days of payment confirmation, excluding weekends and public holidays.
Customers will receive an email notification once their order has been dispatched.

Shipping Duration:

Delivery timelines vary depending on the shipping destination.

Shipping Charges:

Shipping charges are calculated at checkout and depend on the destination and order size.
Any applicable customs duties or taxes for international deliveries are the customer’s responsibility.

Order Tracking:

All shipments include tracking details sent via email once the order is dispatched.
Customers can track their orders using the link provided in the shipping confirmation email.

Delivery Issues:

If a package is delayed, damaged, or lost during transit, customers should contact support@oud.in within 7 days of the estimated delivery date for assistance.
If the delivery address provided is incorrect or incomplete, the customer is responsible for any additional shipping fees incurred for redelivery.

Non-Deliverable Packages:

Orders returned to us due to an incorrect address, unavailability of the recipient, or refusal to pay customs duties will be refunded (minus shipping fees) upon receipt of the returned item.